Bank-Grade Security for Your Payments in Ghana
NdelPay employs industry-leading security measures to protect your transactions, data, and funds at every step.
Multi-Layered Security Architecture
Advanced Encryption
Military-grade protection for all your sensitive data.
- 256-bit SSL encryption
- End-to-end data protection
- Secure API endpoints
Fraud Prevention
Proactive monitoring to detect and prevent fraud.
- 24/7 transaction monitoring
- Real-time fraud alerts
- AI-powered risk assessment
Compliance & Certification
Meeting global and local security standards.
- PCI-DSS Level 1 certified
- Bank of Ghana compliant
- Regular security audits
Our Commitment to Your Security
At NdelPay, security isn't just a feature—it's the foundation of everything we build.
100% Funds Protection Guarantee
Your money is always safe with NdelPay. We use segregated accounts and industry-leading security measures to protect your funds at all times.
24/7 Security Monitoring
Our dedicated security team monitors transactions around the clock to detect and prevent fraud before it affects you or your customers.
Frequently Asked Security Questions
How does NdelPay protect my payment information?
We use 256-bit SSL encryption for all data transmission, tokenization for sensitive information storage, and maintain PCI-DSS Level 1 compliance—the highest security standard in the payment industry.
Is my money safe with NdelPay?
Absolutely. We use segregated accounts to hold customer funds, which means your money is always separate from our operational funds and protected according to Bank of Ghana regulations.
What happens if there's unauthorized activity on my account?
Our fraud detection systems monitor accounts 24/7. If we detect suspicious activity, we'll immediately alert you and may temporarily freeze transactions to protect your funds. Our fraud resolution team will work with you to resolve any issues.
How does NdelPay verify merchant identities?
We conduct thorough KYC (Know Your Customer) and KYB (Know Your Business) verification for all merchants, including document verification, business registration checks, and ongoing monitoring to ensure only legitimate businesses use our platform.
Ready to experience secure payments?
Join thousands of Ghanaians who trust NdelPay with their transactions every day.