Need Help? We're Here for You!

Our support team is ready to assist you with any questions or concerns.

Get in Touch

Fill out the form and our team will get back to you as soon as possible.

Support Options

Choose the support option that works best for you.

Live Chat
Chat with our support team in real-time.

Available Monday to Friday, 8am to 8pm GMT.

Email Support
Send us an email and we'll respond within 24 hours.

info@ndelpay.com

Send Email
Phone Support
Call us directly for urgent matters.

+233248128943

Call Now

Enterprise Support

Dedicated support for enterprise customers.

Enterprise Support

24/7 Dedicated Account Managers

Enterprise customers receive priority support with dedicated account managers available 24/7.

  • Priority issue resolution
  • Dedicated phone line
  • Custom integration support
  • Quarterly business reviews
Contact Enterprise Sales

Frequently Asked Questions

Find answers to common questions about our support services.

What are your support hours?

Our standard support hours are Monday to Friday, 8am to 8pm GMT. Enterprise customers receive 24/7 support.

How quickly will I get a response?

We aim to respond to all inquiries within 24 hours. Enterprise customers receive priority response times.

Do you offer on-site support?

Yes, we offer on-site support for enterprise customers in Accra and other major cities in Ghana.

How do I report a technical issue?

You can report technical issues through our live chat, email, or phone support. Please provide as much detail as possible to help us resolve your issue quickly.

Ready to get started?

Join thousands of businesses and individuals using ndelpay across Ghana.